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Terms and Conditions

By placing an order with Rock Bird Prints you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then please contact us at info@rockbirdprints.co.uk.

 

The contract between you and us

We must receive payment in whole for the price of the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide when ordering. This creates a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify please do not use this site.

 

Pricing and delivery

The prices payable for goods that you order are as set out in our website. Our prices are in UK Pounds Sterling. You will be billed in UK Pounds Sterling and if you make your purchase by telephone or email from outside the UK, currency fluctuations and debit/credit card charges may make a difference to the amount billed on your debit/credit card. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations.

Promotional discount codes: We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though rockbirdprints.co.uk. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

 

Right for you to cancel your contract

You may cancel your contract with us for the goods you order, only if we have not placed the order with our printer. We will then issue a full refund as soon as possible, but in any event within 30 days of your order. You do not need to give us any reason for cancelling your contract, nor will you have to pay any penalty.

To cancel your contract you must notify us by email at info@rockbirdprints.co.uk or telephone us on +44 (0) 7957 115 065.

 

Cancellation by us

We reserve the right to cancel the contract between you and us if:

• We have insufficient stock to deliver the goods you have ordered.

• We do not deliver to your area.

If we do cancel your contract, we will notify you by email and will issue a full refund as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

 

Delivery of goods to you

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods.

You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. If your order is returned to us because Royal Mail could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

 

Liability

If you are not happy with your item(s), or they are damaged or defective, or the delivery is of an incorrect quantity, please let us know as soon as possible. If you do not receive goods within 10 working days of the date on which you ordered them, we shall have no liability to you unless you notify us, by email or telephone, of the problem within 14 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be to either:

• Make good any shortage or non-delivery; or

• Replace any goods that are damaged or defective; or

• To refund you the amount paid by you for the goods.

We will not be liable for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) arising out of any problem you notify us of under this condition. We shall have no liability to pay any money to you by way of compensation, other than to refund to you the amount paid by you for the goods in question.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

We cannot be held responsible for any delays once the goods have left us and are in possession of Royal Mail.

 

Rock Bird Prints products

We take every care to ensure that the description and specification of our products are correct at the time of downloading. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the computer system, hand held device or browser software used by you.

 

Complaints

Complaints will always be dealt with in a fair and confidential manner.

 

Third party links

We may include hyperlinks on www.rockbirdprints.co.uk to other websites or resources operated by parties other than Rock Bird Prints. 

Rock Bird Prints does not regularly review sites linked to its website and is not responsible for the content or accuracy of any off-site pages. We are not responsible for the availability of such external websites or resources and we do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

 

Governing law

Every transaction carried out through www.rockbirdprints.co.uk is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.

 

Rock Bird Prints website

We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.

All trademarks, product names and company names or logos sited on www.rockbirdprints.co.uk are the property of Rock Bird Prints. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ rights. 

The contents of these pages (including pictures, designs, logos, photographs, written text and other materials) are the copyright trademark or registered trademark of Rock Bird Prints.

The copying, modification, distribution, reproduction or incorporation into any other work or part or all of the material available on this website in any form is prohibited save that you may:

• Copy print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Rock Bird Prints.

• Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

 

Our rights

We reserve the right to change our Terms and Conditions from time to time and your continued use of www.rockbirdprints.co.uk following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using www.rockbirdprints.co.uk